Size Info
| Size (cm) | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 |
| Heel To Toe | 22.5 | 22.8 | 23.1 | 23.5 | 23.8 | 24.1 | 24.5 | 24.8 | 25.1 | 25.4 | 25.7 | 26 | 26.7 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Good size fast shipping
Sneakers got quality good, at 24,5 took 8,5 a little big
Very good thank you i ordered number 40 but it came to me 39 but that's less good same in my mother i wanted. Thank you
Came very quickly. Light, comfortable. Keep in mind that 8 size (40) has an insole of 26 cm. I'm great for 2 sizes. Please to stores-pack better. On the way my shoes got a cut in the most prominent place. Upset that i can not wear. But the shoes are good, the quality is excellent.
Came quickly, excellent sneakers, only with the size was mistaken ((
super confortable. Je recommande vraiment
Super. This is the 2nd pair from this store. Helped the 2nd time with the size, my mother saw my first and wanted herself. Quality is super. I wear my own for the 2nd week. In march a month. Convenient. Took on size 23.6 cm
Thank you. thank you. Cheers they like. Thank you for helping with the size. Quality is super. Packing generally super. You're good. I will buy more with your help. came quickly 5555 ++++. The leg is 25.3-25.5 cm. Super straight for me.
Girly who has a size of 40, take 9.5, there is written 41 .. they only .. and so very light, despite their massive
Everything is super! Thank you, i recommend!
too small size
Came for 10 days, the size is accurate, comfortable, i'm happy!)
Came very quickly, did not expect. Very light. Comfortable. But when i printed out the package, a sharp, creepy smell. Before ordering, i read reviews that would not lose with the size. Wrote on 38 size ordered 9 ku. I have 38,5 feet, i ordered 9,5,. Only when i dressed afigel, the colors were 41 sizes., but neither as 39th. Very upset.