- Item Type: Footwear
- Material: Rubber, EVA
- Package Includes: 1 x Pair
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order was a month. Goes in size. Ordered for My 38 r thought more small, but no 39 r was very large. I regretted that i did not order my own. But i will now wear it, and for the future i will take into account that they go in size. Quality is good, i recommend the store and the product
November 23 ordered, sent on december 31 in sochi, for a very long time were in china, crosses are very satisfied, already the third in this store, a little more, but you can with a woolen toe and an extra insole, inner insole 27 cm, my foot is 25,5, who is not Loves more freely, you can order less on the size, and it suits me, t. k. orthopedic insole i put. light, on the leg comfortable, everything is stitched evenly, just to complain about something, the store was in touch all the time, in general the third pair and all without Problems
To moscow region for 16 days. In this store i order not for the first time, so i think 16 days a long time, sooner faster than the shoe got. And what i encountered for the first time is the smell. For the first time crosses smelly, i walk them on the balcony. As no claims. Everything is on top. Glue is not visible, the seams are even, factory. Thank the store.
I order shoes here not for the first time... But for the first time stinking comes. Very strong smell of glue. And the sole is some kind of cheap in appearance... In general, like a bonka .... If there are any questions-write in a personal in contact... Search by hashtag # all-chinese... Or by qr code from the photo))... Group "interesting goods from china"... There's a lot of interesting things... Many gift options... Sign. No advertising. I do not spread the goods often-so i will not bother the group.