We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality and delivery is very fast.
Made well, dresses well. I will try out today in the fitness room. Thank you!
Grab your arm real good, i'm a big person and i'm good
Good quality and fast shipping.
The parcel came in for days (ordered by aliexpress standart shipping). Packing is a postal package. The product, externally, fully corresponds to the description. I have not tried to use it yet. The workmanship is good. The first mnotu was a strong smell of polymers, quickly disappeared.
A little big
I ordered 01.02.19. It came on 23.03.2019. The goods are satisfied. I bought it for my husband. Not yet measured. To the touch is nice. It smells like rubber.
Very sweats, i'll see what will happen after a time
Order arrived in 29 days as at the discreption well packed and intact very good communication with the store it answers all the questions I recommended Thank you again I come back
Quality is not bad, but in some places threads stick out, delivery is fast.
Great product, good store, recommend! The material is elastic and durable, the seams are even. Fits and supports shoulder perfectly. And more. Do not make promises 10-15% keshbeck! Refund up to 7% of the amount spent on aliexpress. Without deception, it works! In detail here: cashback. epn * bz/? inviter = e87ff (instead of the asterisk put a point).
Good shoulder fixation allows you to feel comfortable after a recent injury. store and i recommend it!
The package was received after order 65 days. Product is equal to that of description and image. It can be seen in terms of their clothing, material and sewing very well. It is pending to assess its quality as it is used in shoulder dislocation, he waited to help correct posture and avoid pain. Thank you for your sale. For now i am pleased to receive the product. I recommend store and store for your attention and communication. Pending new order.