Size Info:
| Size (cm) | S | M | L |
| Length | 3.5 | 4 | 5 |
| Width | 3.5 | 4 | 4.5 |
| Height | 4 | 5 | 6 |
| Diameter | 10 | 11 | 13 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Normal quality, chinese crested fit) do not fall off.
super
Boots are not bad in appearance, only the sole is rag and the insole is not insulated, which means the paws will freeze, and very wide in volume, i will suture and insulate the insole
The parcel was tracked in every way. The size of a small spitz 3,5 kg approached m (although the size is nowhere written, on a pack just 4). I'm happy with the order, in one of the shoes i found the sole (i hope it's just a spare one), i will order it still, so that they were in case of loss, although it seems to be good to hold on. The photo is applied both inside and outside (inside thought will be completely fur, but the sole is not on fur). The store 5 +, the order was made on 22.03.19, and the mail came already on 15.04.19. For this money it's just a dream.
Boots are cool, i order a second time, the first broke a spring on an elastic band. but they took them well. for winter, spring and autumn very quickly get wet.
Steep pedals)))
The size approached the xloitzkuintli, the foot of the shire. 3,5 cm, dl. 4,7 cm Keeps well, but not yet walked, not the season. thanks to the store
Very beautiful, looks good.
Came quickly, excellent tapuski. Thanks to the store.
Shoes went for a month, the track was tracked. Soft, pleasant, liked, i advise.
On the toychik in size! Quality is good!
Sorry, but i ordered pink shoes, not a leash .... But all right, i'll leave. Also the right thing.
Everything is fine
The goods received in 5 weeks, the goods ordered good 2017 m we carried them 2 years in the sole i inserted felt insole and they lasted a long time, this time came shoes of the same size, but they came smaller, although i ordered also m
Brilliant product! Great quality and low price, recommended!
Quality is good.
Ordered the size m, our old lady is delighted))) thanks for the tapulki such))) bright and awesome))) i recommend)))
I was wrong with the size, and so good things for such money. Only it did not come quickly.