We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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very good quality. going to Israel 3 weeks . I'm glad ❤ good packaging.
Glasses are good, one but, the eyes are uncomfortable because of a large number of red hue. It is inconvenient to look through them. They are not tinted yet, but translucent. It was a month and a half.
Very well packed, puffy by her 2 more packages
Looks good a new product that TA pump starting well my day
the item was broken and I can't file dispute, I need my money back please.
The order was exactly 3 weeks. Packed perfectly-see the photo. Glasses of good quality, metal arms, glass dense. On the glasses no dust, mirror! The color overflows from blue to green, from the inside they are dark brown-the very thing from the sun (i was afraid that the world would be blue-green), the blackout is comfortable. I'm very happy, i recommend!
They arrived earlier than i expected, very good quality and even if the box is hit, they arrived in perfect condition, the only detail is that black glasses are more open than they should
Brought to kuzbass for 2 weeks, the second glasses from this store, the quality is super
They come to me even more than i thought. Delivery 20 days to st. petersburg, packed almost in a roll of pupyrki. The details are made perfectly!
Beautiful glasses, good quality, style that does not leave indifferent!
Very beautiful glasses, send really quick, an the quality is so good, I'm very pleased
Glasses are excellent, made neatly) comfortable) came quickly
Very accurate. Nice details and comfortable.
Missing this glasses plastic nose conform photo below…