We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Good quality!
The product is true but the shipping and packing is very bad
Bulbs of excellent quality. I buy from this store not the first time. This time, 15 watts. Everything is great. Very bright shine. I recommend. P.s: in the photo for comparison-local lamp for 10 watts
2 months arrived in 25 days
The order was received more than in 2 months. The store sent the order, but after ten days the status showed that the shipment was canceled, i immediately wrote to the seller, he promised to send the order on a new one, but did not do it, after another two weeks, i asked the seller for a new tracking number, which he told me to order again, I said that i would demand a refund, and only a month later he sent me bulbs. The bulbs themselves shine as expected, but are very heated. The spectrum of radiation is a little rinsing.
Ok
Delivery from the moment of order exactly month and one week. Track tracked. Packed on conscience. Just a huge foam box all whole!
As in the description.
A little earlier than the term has reached .. shines norms everything ..
Bought on sale 18 w warm white light for 113r. The luminous flux is lower than declared by the manufacturer. In reality, watts shine at 12 approximately.
Lamps are good. Only there stands on the 3 W lamps a big brand. For me this was a problem, for a visage mirror. So the brands off it need scraping. This had better on the stores pictures it.
I want brighter.
Great product
The light is great.
Tavar and neposhol.
I order the second time! the lamps are bright and economical! thanks to the store, sent quickly! went short, tracked! I recommend!
3 w thought will be more
Packed perfectly! delivery fast. works! Seller recommend.
I already received the order. Thank you very much