SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress Website (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://uniglobesmartproducts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nothing inferior to advertised brands! The goods are satisfied, the delivery is fast. Seller advise!
Delivery 14 days. on the appearance of quality, i have not tried it yet. i will add a review when i shave. for comparison near gilet.
Fast shipping. 10 days to bashkiria. quality is very good. I recommend
Came to minsk for 20 days. I bought for shares, 11%, approximately. Machine and 6 blades. I did not use it myself, this company is used by the spouse. It's almost a year, there are 2 blades left. Said that good quality.
It came quickly. the track was tracked. davolno heavy. until shaved. with the store did not communicate
It's been less than a week. Shave super clean and soft. I recommend
Good razor, fast delivery.
Shave for their money well, i'm happy.
Shipping 19 days! Blades quality, compare with "vest", shave at least the same! Very satisfied! Thank you store!
Took his wife, says that it's normal.
Took on the replacement of mack-3, after two hits with the purchase of fake blades in the tape. Honestly, not yet regretted-the handle quality is good (not super ideal but good), the blades are very good (at least for my bristles), delivery about two weeks, the store is very sociable and polite. In general, i recommend to buy, after the 10th shaving i will add a review)
I ordered myself and my wife. Surprised delivery. 14 days. The entire route was served. The whole looks like it. I will try to add a tip.
The knife arrived very fast within 10 days, the very sharp-need not to beware of ליחתך inside!!.
Reached in 9 days. All as in the description. Packed factory, not ashamed and as a gift. Thank you, i recommend.
Great razor. I think that at least not worse than a vest, but at a price cheaper. Shaved-the sensations are wonderful. I highly recommend.
I ordered more than once. Quality was satisfied. I hope that in the future everything will remain on the same excellent level.
Excellent product recommended
Looks cool. It came quickly did not even expect ..
Everything is super.
The parcel came very quickly! On quality did not check! I'll try and add a review! Still on the back is written what is done in!)))