SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress Website (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://uniglobesmartproducts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful suit. 48-50 went well
I was waiting for this costume, came quickly, more "hung" at the russian post! size s corresponds to our 42nd r., sits cool, but very very thin, rag! in general, the quality does not match the price. it is a pity, from the side the costume looks dignified, but the quality leaves much to be desired!
Zamówiłam size M because I'm going Even lose weight but in total fit even longer, very nice color :) recommend shipment future Courier :)
Excellent suit, ordered a second other color
The quality is disgusting. the pants came with a hole
size chart, very accurate, style, fit, etc, all great. colour looks more peachy than dusky pink in real life tho....only draw bk. quik shipping to UK, 8/9days. :)
Super at this price will go) but most likely it will cling strongly
Very thin but beautiful product soft and
Everything is fine! But, ladies on the size 48-50-hl be careful if you have wide shoulders!
Girls, well, very cool suit, i recommend the store, the product came quickly, but it's neat to wear otherwise the puffs are very easy to tie... well, i really liked;)
Quickly as in the picture. The only thing that the top is slightly different in color
Absolutely love! Excellent quality and fast delivery. Think'll buy more.
Received a for 15 days. Super thanks
It came quickly. light, summer, unlined suit. There are not processed seams, but overall good, store recommend
This is the second suit from this store, the first green. I'm enough, i'll order more!
Super suit) fabric-satin)
Pants for height 177 short, and so the quality is not bad
Arrived in about a month. The quality isn't too bad for the price. I'm bummed out I'm too overweight to fit into it. I'm afraid of bursting the seams due to the quality. It's very pretty and fits the description. I'm a US Lg-xl and it's too small. Thank you store.
Very beautiful, like
Girls hello to everyone! I ordered for my parameters og 94, ot62, ob93! Ordered s size! Height 165! It came to tashkent in a month! Threads stick out small, but not critical!!! The suit is a bit wide to me, but i'm ears! And in general everything is fine!!!! I'm happy!