SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress Website (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://uniglobesmartproducts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pasta liked, very refreshing. Its teeth color was never white, but i use 1,5 weeks straight to the floor of the tone became lighter. I will use and order more.
Паста доехала меньше чем за месяц. Упакована в обычный пакет. Коробочки немного мятые. Паста отличная. Спасибо продавцу
Very long shipping. I had to get in the mail. So the product is good in line with the description.
After a long time the package arrived in good condition. The store is honest and communicative. I've been buying toothpaste for a long time. All recommendations.
Thank you, finally came paste, i order not for the first time, suits everything. There is a shelf life, in general everything is as it should be
Packed perfectly. Jars are small, let's see what will be the consumption of paste.
Good paste, not the first time i buy. Very economical, well foamed, enough piece the size of a match head. Flew to kiev for about three weeks
I order for the third time. The best order and store. Order will not regret. Thanks to the seller.
The order was issued 22.03, received 24.04. Track tracked part of the way. The store for several days did not send the goods, i do not know what the delay is. On the quality of the goods there are no complaints, the paste is excellent. At least the one that is small; the big one did not try from this seller. But i can note that unlike other sellers, the paste of this at least looks like a paste, and not a little wet powder. That's a plus. Smells like many famous ointment "asterisk". Disgust does not cause any, nice paste. Fresh feeling long time. About bleaching i will not say, personally it is difficult for me to notice some differences. I recommend to buy.
Pasta has been going for more than a month. Everything corresponds to the description, 2 small boxes. Small enough, foams well. The smell of mint and spices.
Everything came, everything was tracked! I recommend
From now on, this is my favorite paste! Very gently cleans teeth. Really poor, in my opinion coconut poor better! According to the consistency, they are completely different, to taste, about the same, a small pea is enough to clean the entire oral cavity! Enough apparently for a very long time. Convenient blade, for a set of paste is included. It is convenient to take with you on travel. Delivery to russia is happy fast. With the store did not communicate
Fast shipping. Same as the description. Teeth feel clean and very fresh.
Parcel received, delivery about a month to kharkov region, track number is tracked, we will try
To moscow. obl. reached in a month. A box with a paste of strongly mint. I'll write about the quality of the razor later.
Excellent paste, very economical, ordered 4 sets, came quickly, delivered courier cdek to the house. In a large box of 25 grams, in a small 10. the plastic spatula is in a large box.
Delivery is fast, about 20 days. Paste is excellent, very refreshing
Fast shipping. sounds like a good product. it leaves an intense smell when it comes out of the box. i haven't opened it yet, when i do and try, i'll leave additional comments. good salesman.
I use such powder constantly. I recommend. Delivery sdek.
Paste class, really liked, teeth seem a whole day fresh, very good foaming, from crumbs paste
Thank you very much
I liked everything, packed reliably, i'm happy with the purchase.
The order came all well. thanks to the store
The goods came quickly. But, somehow untidy
I liked the product, very good, clean the past good, smells like herbs. The box is small but i need little. I 've already used two weeks.