SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress Website (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://uniglobesmartproducts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Fast enough delivery, 17.05 was ordered, 1.06 was already at the post office, looks good, durable, as a gift-bib, i recommend the store, i do not know if my baby will like it, if possible, i will add a review later
The parcel reached the moscow region. In 26 days. The quality is good, the threads do not stick out, the seams are even. I was waiting for a backpack, finally we can use this miracle accessory. We really like it, the baby is 3.5 months old. The smell was a little present, after washing disappeared.
Thanks for the backpack! We are delighted!!! Delivery for 18 days to naro-fominsk moscow region, packed well. Very comfortable, the quality of the backpack is super, there is no smell of unpleasant, threads stick out somewhere, but it's not critical)) the baby liked it and this is the main thing! Definitely recommend the store and the store!!!
Product as described arrived 15 days ahead of time.
Order from may 9 came on may 30. Here is a defect or not i did not understand-velcro has no pair on my pocket. Fat guy can't stand me like that.
Excellent product quality. THE finish where are the legs is great, not hurt the baby. Has been washed and color remained strong, not let absolutely nothing. Will put the photo after washed. Received very fast and even sent a toast. Great store.
Order came happy quickly, ordered I14.05 came 29.05! Very satisfied! Thanks to the store for the gift, i recommend. With the seller did not communicate.
Excellent ergoryкзаfast delivery, bib as a gift. Thank you very much store
fast shipping
Ergoryuk super. I liked it very much! Ordered on may 8, came the 25th, just to our 3 months. and also a bib as a gift.
Very cool! Inside everything is soft, the seams are neat and well stitched. Get back and foam, convenient to wash. As Long As only пробовала position полулёжа. The baby liked it. Came quickly, one and a half weeks before the stated deadline. As a gift, the store put the bib. Thank you. Purchase satisfied.
Recommended product, i arrive fast and without any inconvenience
l have received my order thanks store
Super recommend to all moms and even more beautiful to live are delighted
I'm delighted. This is a very convenient thing. The child is 2 months old, i wear it as in a cradle. The baby instantly falls asleep. Convenient to feed, no load on the shoulders and back. Walking a little heavy, as the weight on one shoulder. But soon the baby will grow up and can be worn sitting. In general, let the pope wear))))
Hello, ordered a backpack 01.05 parcel came to the post office 17.05, very quickly, than certainly pleased. The backpack is sewn very well, the seams are even, the threads do not stick out, the material is soft and pleasant to the touch, i think that the stains are easily erased in case of which, the backrest lock can be removed, as well as the seat, everything is adjustable for both the baby and the mother and dad with absolutely any figure, the purchase is very satisfied, With the store did not communicate, but tracked, the seller put a small gift, bib, buy from this seller recommend 5 stars, for fast shipping
Good quality!) i liked the goods, the producer is good) Came quickly Prish