| Size (cm) | S | M | L | XL |
| Neck | 40-48 | 45-54 | 54-67 | 60-70 |
| Chest | 45-51 | 52-60 | 63-77 | 72-91 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Thank you very much for the fast delivery, the quality is excellent. Took on pekingese for growth. the store 5 ++++++
Delivery to ecb fast, store recommend
Everything came quickly enough, a couple of weeks, has not tried it on yet!) but in appearance all qualitatively!)
Again a beautiful and sturdy harness for me Shih Toy'tje (9 a 10 kilo) also good for some smaller and some larger breeds because it is pretty adjustable. Thank you store! Will for me critters henceforth everything when you order.
Fast shipping, 10days The dog weight 5kg, a little bit big, but it's ok
Seems good quality… Now two days to
Excellent product. For 40kg labrador I took XL and there is plenty of room
Krasnoyarsk reached 21 days. I ordered the size l, in the neck a little too big, not critical
A soft, durable belt, which clearly fell to the taste of my dog-was worn only so, not afraid to suffocate another jerk of the collar. On an adult girl-zvergschnauzer (a year and two months, no longer grows) sheared, sat perfectly. In the neck-free at the minimum, on the chest-just, you can adjust in the big direction, but we do not need. Size s. color light camouflage, the photo looks darker. Delivery took 14 days, track fully tracked. A good thing, i recommend!
Excellent!
Chelyabinsk reached in 3 weeks. Spaniel puppy, took the size s. It is clear that while the puppy is too small-we are only 1,5 months old. As we put vaccinations and grow up for walks-i will add) in general, the appearance of the harness is neat, the figure is clear. Fasteners are strong, i do not see any seams for the discrepancy. While 5 +
Very fast shipping, awesome
Came in 20 days. It was necessary to take a smaller size. Dog davolna
Collar is very good quality. Tight, strong. The truth with the size was wrong. Took m. Jack russell is very big. I had to suture. It was necessary to take s. And so ushila-and sat down normally. Even free.
Super spanking, we are satisfied
Perfect, excellent quality, the product arrived fast, the size. Thanks to the store, certainly come back to buy.
Arrived very fast
The harness came quickly. 20 days to sochi. I did not communicate with the store. The quality is excellent. Size m ideally approached. Thanks to the seller.
Arrived super fast and L was uptight in my dog 30 kg