We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (23)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
14 Jul 2018 23:51
10 Jul 2018 05:45
Camera arrived after a week (from Spain) with GLS courier without any damages. Works flawlessly. Only downside is that they ship white cable with black camera. :) Overall I really recommend.
4 Jul 2018 10:13
Works like a charm!
2 Jul 2018 11:23
29 Jun 2018 06:47
women's vintage detailed description Which figment such. SHOP reliable and selling very gentle
27 Jun 2018 01:35
25 Jun 2018 00:19
recibido ok y muy bien embalado. aún no lo he podido probar. valoraré de nuevo cuando lo haga.
23 Jun 2018 22:48
получил спустя 3дня. камера замечательная, но тонкости настройки уж очень тонкие. надо ещё разобраться как подключиться двум телефонам к ней
16 Jun 2018 23:53
15 Jun 2018 21:32
Камерой очень довольна, хороший угол обзора, подключила через usb розетки рядом нет, все работает и звук есть с обратной связью и ночная съёмка, после ремонта поставим по всему дому
13 Jun 2018 07:50
Взяли вторую, первая контролирует ситуацию в одной комнате. Эта будет во второй. Звук и качество видео хорошее
3 Jun 2018 12:43
все четко и как всегда на высоте!
1 Jun 2018 14:01
Good job. Original Yi. I have more than 20 orders from this store. I really recommend.
31 May 2018 21:45
Love this product. Easy to use. Will definitely get more
30 May 2018 07:56
tout est ok tout correspond
26 May 2018 04:53
22 May 2018 10:27
Second order from this store. Fast shipping and quality product. Recommended!
21 May 2018 00:27
20 May 2018 03:50
the camera, memory card but need to purchase it included so that no!
19 May 2018 15:52
18 May 2018 23:02
somewhere came of a month, on sale 25 bucks in обошлась. all class.
17 May 2018 14:13
I love this camera. Now its the best from other brands
17 May 2018 09:54
packed well. even in запакована целофанку factory. all like bundle. see will work as
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