We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (22)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
21 Jul 2018 00:15
100% Operate 10 days!!!
17 Jul 2018 02:03
fast shipping good store
16 Jul 2018 02:28
all standards, if later itao detail photo to leave
5 Jul 2018 20:37
store даётся long time after order to send the goods. requesting turned send as soon as possible, but it is not particularly помогло. gregarious very seller. a goods пришёл аквабоксом заказаным and safe. all. almost immediately перепрошил camera. 5 stars ставлю for the goods.
1 Jul 2018 07:51
very good Camera, fast arrived chili, custom But demoro hand-be.
26 Jun 2018 10:59
camera fire. first not yi4k (unfortunately) weak go on microphones have place. none such price for video and photo on quality and standing not close. mijia thought to instead of 4 k, but only sufficed evening, sad all was so. was вскрыта box (no film) but otherwise all ok. прекраснл shoots, microphones loud, white.
25 Jun 2018 17:58
A arrival you very fast and effective satisfied product.
22 Jun 2018 21:24
Todo perfecto. Funciona muy bien.
21 Jun 2018 03:06
I received this as a freebie and I absolutely love it! It is small, portable and very convenient. It takes very good pictures and 4K resolution videos. It came very well packaged and protected and it only took a few days to receive it (Spain). The only "disadvantage" that I can think of is that you will have yo buy an SD Memory card to be able to use it, but information with recommended ones is included in the package. It is awesome! I would recommend you to buy this one instead of the other brands as it is considerably cheaper and it is really value for your money!
15 Jun 2018 08:21
отличная камера! очень советую!
6 Jun 2018 04:53
Super caméra au top
30 May 2018 08:16
Es el producto, muy contento con la compra, recomiendo al vendedor
26 May 2018 23:14
and camera super fast, total 3 week to moscow) молодчина store, паролона camera wrapped layer is that even at our make what horseradish with russian post))))) in this seller recommend)))))
25 May 2018 05:33
the and what expected! elegant! very glad to!
25 May 2018 01:15
18 May 2018 17:43
wonderful camera. отслеживался all the way goods. 3 edge красноярский parcel in came. ship for star minus the store oh very long despatching more have so быстрей came.
16 May 2018 04:55
15 May 2018 21:26
all is excellent
11 May 2018 15:04
Not yet tested but it looks good.
9 May 2018 00:36
Good cam, works well
8 May 2018 07:20
excellent, all working
3 May 2018 20:19
delivery fast, all working, russian language in after update.
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