We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
14 Jul 2018 07:40
VERY FAST DELIVERY , GOOD SERVICE , VERY SATIFIED
17 Jun 2018 14:11
Nothing to report.
31 May 2018 13:26
29 May 2018 10:18
товар шел 2 дня из китая и 10 дней по россии. почта россии вне конкуренции. телефон очень понравился. камера восторг, цветность отличная, единственное быстро садится батарея, много лет пользовалась леново, зарядки хватало на 3 дня. ноут заряжаю каждый день, может из за количества работащих приложений, эконом режим не спасает ситуацию. зарядка в комплекте заряжает очень быстро, есть косяк смску русский текст палкой не напишешь. покупкой довольна очень, посмотрим сколько прослужит.отправка товара на следущий день, продавец умница, почту россии разогнать к чертям.
25 May 2018 09:30
THE ORDER ARRIVES WELL AND IS AS DESCRIBED BY THE SELLER, I HAVE PROVEN IT WORKING VERY WELL. I RECOMMEND THE SELLER.
4 May 2018 01:53
18 Apr 2018 09:41
all is excellent, network in our working well, russian is. can not be update. all but also so perfect.
8 Mar 2018 14:44
excellent store! highly recommended.
23 Feb 2018 07:57
It’s came very fast , and the quality is very good , thanks
20 Feb 2018 00:50
i love the absolute new looking stylish design affordable mobile phone. only refurbished i bought my mother one also.
1 Feb 2018 17:59
it is satisfied. went while thought mail not to украла. came and the whole package packed. but! pleased вскрываю, time, box motorola v3, already in mind, or перепутали pancake deceived. доказывать and dispute as. открываю box, s5 phone box lies in it and quality :)! all working, have box with russian (sew need not). 6.0 but андойд (though 7.0 factory have). oh well, поковыряю be time. rose not savings bank, because of has root. problem decided. phone in satisfied. while walking, подешевел 2000руб on; (average price 13500 in 920 v store.
1 Feb 2018 13:10
excellent figment and fast delivery
24 Jan 2018 08:05
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