SYMA X5HW Camera Drone Quadrocopter Wifi FPV HD Real-time 2.4G 4CH RC Helicopter Quadcopter RC Dron Toy (X5SW Upgrade)
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (9)
4 Stars (5)
3 Stars (0)
2 Stars (0)
1 Star (0)
21 Oct 2017 00:59
spb to moscow of about two weeks шла (of send). this trash, because russia post office to довезла blankly in transit занималась company which сбагрила back and all, неплохая леталка very pretty and
19 Oct 2017 22:53
immediately взлетал quadcopter, сносило away, until поменяли places, then connect to camera not themselves as разобрали was on the camera flex cable that saw and plug the wrong, irregular was дрона вообщем assembly, доработали themselves in total, all flying, all shoots, very happy baby!!! store but recommend sent goods fast, выходил connection on the дрона снимаю недоработку for star.
18 Oct 2017 11:07
flying, law but can not fly! garbage camera
18 Oct 2017 00:30
cool drone and fast shipping time... but have problems to conect phone with camera
18 Oct 2017 00:29
all like is written fast shipping all work perfectly.
18 Oct 2017 00:15
18 Oct 2017 00:03
17 Oct 2017 23:57
product vary good but charger not working
17 Oct 2017 23:54
Fast shipment. Highly recommended.
17 Oct 2017 23:48
Very smooth transaction, great responsible store, fast delivery, thank's for the gift,my kid was very happy!
16 Oct 2017 05:22
fast shipping to Pakistan . works. it is difficult to do a balanced flight. the controls are weak.
10 Oct 2017 06:49
flying. only without wind. сносит. inertness large. shoots. record the phone. the level.
10 Oct 2017 01:03
quadrics bad. almost but toy. поучить поучиться or go fly. issues that is included camera отвратительную picture photo/video button old very level. pretty дошла package. just in fact 007ex russia post parcel in transfer (such for money can not express to)). i would x8. сымы type recommended models more heavy look at
8 Oct 2017 10:46
The bra tills fungerade träd banquet fastnade misstag av i)
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