We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
30 May 2018 11:42
100% Original, en 20 días envío certificado en Madrid. Con todos los accesorios. 40€ más barata que en España. Código de verificación en la caja para confirmar que es auténtica. Videos y fotos impresionantes. Recomiendo. Voy a pedir otra.
7 Mar 2018 20:58
Thank you so much! very good! original!!
9 Aug 2017 07:35
To Yekaterinburg for two weeks. thank you store!!! the camera is very pleased. I advise everyone!!!
5 Aug 2017 18:06
Perfect, exelente quality. I will buy a couple more with this store. congratulations. can comprad without fear.
3 Aug 2017 20:14
Excellent figment, and excellent FOLLOW UP By from the store.
1 Aug 2017 15:56
31 Jul 2017 10:36
Super super hot and nothing to say on recu in time. Mercie again.
31 Jul 2017 03:12
Great for fun at the beach and snorkeling. The camera makes a quick transition when diving into the water and the photos are great. Worth the money!
28 Jul 2017 12:21
27 Jul 2017 07:46
Very goog transport
25 Jul 2017 08:51
Not a bad camera, delivered quickly, video quality is normal, the photo is also nothing. very attentive store, thank you!
20 Jul 2017 16:01
The store is very polite. answered all my questions. the camera is well packed. the seller put extra things not specified in the description. for it thank you very much) Overall i am satisfied with the product, other than that the speakers on the camera is not functioning properly. when playing video is awful squeaks. at first it was first recorded video when вопроизводстве on computer but it seems now everything is normal. and sd-карты 64 gb not supported. Thank you! good luck!
20 Jul 2017 08:20
not bad video quality low
18 Jul 2017 16:03
Normally reached. Russian mail kosyachit with shipping! Packaging-class. accessories put weight! is not removed, but it looks soundly. included, on the settings instruction in Russian. thank you store!
14 Jun 2017 09:05
Thank you. delivered in 2 weeks. well packed. everything fits. the store is worthy!
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