We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (20)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
21 Jul 2018 09:03
best earbuds so far
20 Jul 2018 11:23
Excellent product. Great Quality
20 Jul 2018 08:00
Product arrived in perfect condition.
19 Jul 2018 12:52
Good quality product.
19 Jul 2018 09:52
Get wing date indicated
19 Jul 2018 01:17
Headphones come pretty quickly. Box was sealed, to me not opened. The phone and together joined yourself when you first start, no mess and no problem, did not have to look in the manual. Sound good, loud, heard in the subway. Earphones vacuum, which means, what is happening around you you have won't hear. Directly headphones music playback charge two hours, plus box charging can charge two-three times. Quality work as headset could not be verified, someone hears is normal, if the street, they can complain that can not be heard. Like that it off you can press only on one of the pair. IN general, buy happy, happy to use.
17 Jul 2018 20:57
17 Jul 2018 14:16
Great quality product! faithful to the description, came carefully packed and arrived in 14 days. Great product! great store!
17 Jul 2018 09:30
17 Jul 2018 02:48
16 Jul 2018 14:22
fast delivery. nice items. recommended.
16 Jul 2018 12:12
Perfect! It is working! I loved it
15 Jul 2018 07:34
Great! Arrived in 20 days
15 Jul 2018 01:18
14 Jul 2018 23:18
Very fast delivery!!
14 Jul 2018 07:51
Very good headset.
13 Jul 2018 16:50
Good product and fast shipment
11 Jul 2018 22:18
price for by the very useful.
11 Jul 2018 05:33
All Ok, thanks
11 Jul 2018 04:11
Excellent quality. Great voice. 10/10 will buy it again.
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