|1.Is Xiaomi Redmi Note 4X in stock now?|
|The model you can put into the cart is in stock. We can process the order in 1 – 2 working days after the payment is verified.|
|2.What version do you sell for?|
|It’s Chinese version. The model name on the box is Redmi Note 4X. But we can flash global ROM. It supports OTA update.|
|3.Does it have “Play Store” and multi-language?|
|Yes, please check the screenshot.|
|4.Is it true that the customs duty & VAT is free for the EU by DHL?|
|Yes, we guarantee customs duty & VAT is free. It’s safe and fast!|
|5.May I get warranty?|
|Yes, we offer one-year warranty (China Warranty Service)|
|Please click here to learn more FAQs.|
|Bundle Name||Bundle Details||Bundle Photos||Save Amount|
|Official Standard||Official Standard|
Glass n TPU Case
Anti-Blue Light Tempered Glass
and TPU Case
Glass n Nillkin Case
Anti-Blue Light Tempered Glass
and NillkinHard Case
Glass n NillkinCover
Anti-Blue Light Tempered Glass
and Nillkin Flip Cover
Mi Hybrid Earphones
Add Mi Earphone
|Please read the TIPS carefully before placing an order!|
|1. The price does not include the customs duty for all shipping methods except “European Union Express”, and does not include remote area fee or other payable fees from the courier as well. There is a fee to be paid by the customer if the address provided is in a remote area, that fee is USD $30.|
|2.Please make sure the consignee’s information is correct when placing the order. The Russian customers will need to provide us the full name with 3 English words (Name/Middle name/Surname).|
|3. Please leave us a comment if you want a sealed box. Otherwise, we will unseal the box to do “Quality Control” and flash the multi-language ROM for the Chinese version. The original box from the manufacturer is sealed. It’s only with English and without “Play Store”.|
|4. Newer ROMs might have minor bugs, please be understandable as we have no control over this. Especially new models are prone to minor bugs.|
|5. Please double check if the phone works with your carrier. It is very important! You can check via the following link: http://www.willmyphonework.net/|
|6. About “TD-LTE Digital Mobile Phone” on the box and on the phone, according to the policy of Ministry of Industry and Information Technology of China, all the cellphones with a 4G network for China market must be named “TD-LTE Digital Mobile Phone”. But they are with FDD-LTE Bands.|
|7. We name the color of the items according to the official website. There might be a little bit different, please be understanding.|
|8. The Tempered Glass Screen Protector in Bundle choices is not Nillkin Brand. We do sell Nillkin one separately. You can put it into the cart and pay with the phone.|
|9. We are not responsible for any item we send as a gift that is defected or damaged in transit. Please understand!|
|10.Please make sure the make and model of the phone/accessories are correct for what you are buying. Please pay attention to “Note”, “Pro”, “Prime”, “Plus”, “S”, “A”, “X”. It‘s very easy to make a mistake.|
|11.The phone has 2.5D glass, this means the edges are curved. The tempered glass cannot curve like the screen. It can only cover the flat part of the screen. So it’s smaller and not able to cover all of the phone screen. It’s the same for all phones with 2.5D glass.|
|NETWORK||Technology||GSM / HSPA / LTE|
|2G Bands||GSM 900 / 1800 / 1900 – SIM 1 & SIM 2|
|3G Bands||HSDPA 850 / 900 / 1900 / 2100|
|4G Bands||LTE band 1(2100), 3(1800), 5(850), 7(2600), 38(2600), 39(1900), 40(2300), 41(2500)|
|Status||Available. Released 2017, February|
|BODY||Dimensions||151 x 76 x 8.5 mm (5.94 x 2.99 x 0.33 in)|
|Weight||165 g (5.82 oz)|
|SIM||Dual SIM (Micro-SIM/Nano-SIM, dual stand-by)|
|DISPLAY||Type||IPS LCD capacitive touchscreen, 16M colors|
|Size||5.5 inches (~72.7% screen-to-body ratio)|
|Resoltion||1080 x 1920 pixels (~401 ppi pixel density)|
|– MIUI 8.0|
|PLATFORM||OS||Android OS, v6.0 (Marshmallow)|
|Chipest||Qualcom MSM8953 Snapdragon 625|
|CPU||Octa-core 2.0 GHz Cortex-A53|
|MEMORY||Card Slot||microSD, up to 256 GB (uses SIM 2 slot)|
|Internal||32 GB, 3 RAM or 64 GB, 4 GB RAM|
(The actual available internal storage is less than the specification data as the System and Apps take space.)
|CAMERA||Primary||13 MP, f/2.0, phase detection autofocus, dual-LED (dual tone) flash|
|Features||1.12 µm pixel size, geo-tagging, touch focus, face detection, panorama, HDR|
|Secondary||5 MP, f/2.0, 1080p|
|SOUND||Alert Types||Vibration; MP3, WAV ringtones|
|– 24-bit/192kHz audio|
|– Active noise cancellation with dedicated mic|
|COMMS||WLAN||Wi-Fi 802.11 a/b/g/n, Wi-Fi Direct, hotspot|
|Bluetooth||v4.2, A2DP, LE|
|GPS||Yes, with A-GPS, GLONASS, BDS|
|USB||microUSB v2.0, USB On-The-Go|
|FEATURES||Sensors||Fingerprint (rear-mounted), accelerometer, gyro, proximity, compass|
|Messaging||SMS(threaded view), MMS, Email, Push Mail, IM|
|– XviD/MP4/H.265 player|
|– MP3/WAV/eAAC+/Flac player|
|– Photo/video editor|
|– Document viewer|
|BATTERY||Non-removable Li-Po 4100 mAh battery|
|MISC||Colors||Gray, Gold, Black, Pink|
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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