We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (20)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
21 Jul 2018 08:21
21 Jul 2018 02:13
Perfect and ahead of schedule
21 Jul 2018 01:50
Excellent. Received very quickly (9 days to Paris). Vans very nice and look like originals. I recommend
21 Jul 2018 01:18
My foot is 37,5. Ordered size in length was perfect, but too narrow width, even though the that my leg and so not wide.
21 Jul 2018 00:46
20 Jul 2018 13:19
20 Jul 2018 10:28
They are originals!!! Very very nice, shipping on time :) :)
20 Jul 2018 07:55
20 Jul 2018 02:33
great and chier from my country.
20 Jul 2018 02:32
great and chiper from my country.
19 Jul 2018 02:27
very fast shipping. still can't figure it out if is it really original or not
18 Jul 2018 06:00
Order went 10 days, not know original not original but very all converge good quality shoes.
17 Jul 2018 23:46
I got the shoes on time!. I think are orignal vans, they look very nice, I recieved them with a Vans box. only the size is a bit small than usual. but I am very happy with this purchase :)
17 Jul 2018 15:09
bought 8, 5 .. use 38/39 brazil... gave certain
17 Jul 2018 07:26
arrived with 13 days.
16 Jul 2018 18:38
excellent figment and selling. very satisfied buy. is 15 days reach demoró colombia really INSURANCE fast! recommend this figment and selling. ⭐⭐⭐⭐⭐
16 Jul 2018 15:36
Sizing, pediros met your CARVING plain. quality nice, come on BOX vans original and new vans & EVERYTHING With labels.
16 Jul 2018 11:12
16 Jul 2018 04:54
Good quality products. Delivery to Thailand takes 14 days.
14 Jul 2018 12:06
Very good thank you store
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