We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (24)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
19 Jul 2018 05:19
Chudova printer. Shipping in Ternopil for 7 dnіv (calendar). Priєmno zdivovany yakіstyu друку "S box". Proces zborki I калібровки not складний Yakscho uvazhno читати інструкцію. Комплектні cooler duzhe шумні to видрукував перехідник for 80mm cooler block електроніки. And takozh роздрукував blowing modelі. Purchases zadovoleny. Yakіst Temple. Seller good
18 Jul 2018 11:06
very happy with this my first 3d printer. you need to do a little research and modifications to it, but you will end up with a £500 3d printer for just £130 + £120 in extra parts.( noctua silent fans, ingus bearings, tmc2208 motor drivers, pei build cover, extra cable tidy. Free upgrade to marlin 1.1.8. Now prints completely silently at 90mm/s and will run at up to 180mm/s without a missed step.
17 Jul 2018 22:27
xy core for printer parts for покупался this. so печатал assembled by interest for подведём summarize: under such oh no you want and frame жёсткость габаритах profile and 2020 муторно long and edit to firmware. испорчена was stick. note that want to store sent files. factory of 1.1.8 marlin поставлена firmware has been 1.1.2. +-0,5mm живёт автоуровень your life. plus points of: good quality table, and stepper motors, переделку under printer cheap good. if buy separately parts out more expensive.
15 Jul 2018 20:11
excellent, More si ONE Wants Arm learn how a... high quality also printout Is very good as well your Speed precision. assembled time dependent each person dedicated and understanding, recommend View the where EVERYTHING nicely detailed. free shipping state ORDER Always was attentive store, also very fast arrived ORDER country. perfect machine
13 Jul 2018 02:10
Printer kit arrived 3 days after placing the order. No damage with the package. All items inside appeared to in good conditions. Files on SD card were corrupted. Emailed to shop for help with a response in under 6 - 7 hours (time difference between UK & China), quite impressed. The name of items on the checklist can be confusing even though I can read Chinese & English. The assembly instruction as well as the videos are clearly for the earlier/smaller/single extrusion printer. I have not completed the build yet but all in all very happy with the kit so far!!
11 Jul 2018 22:31
Delivery was verry Quick. Manual and setup is verry well too. I love this 3D printer. Thank you.
9 Jul 2018 14:32
This is an excellent value 3D printer if you are already pretty experienced with building 3D printers and are comfortable printing mods from thingiverse to correct for some of the printer's weak points. The good: - Cheap! - Relatively easy assembly (use the PDF guide, not the videos which have errors) - Decent print quality out of the box - 2020 frame makes upgrades pretty easy - Fixes/mods for many things can be found on Thingiverse - Inductive autolevel is great. I've used FSR/servo+switch levelling in the past, and this is way easier. - Huge build area!!! The bad: - Stock fans are super loud (but easy enough to replace) - No print cooling - Some weak joints that can shift over time - Uses square nuts instead of proper hammer nuts - Acrylic parts can crack if you're not careful - Very thin aluminum extrusions Overall, I'd definitely recommend this for the more experienced builder who is comfortabletinkering to save a few bucks, and who wants a huge print area.
4 Jul 2018 15:44
Great machine for the price. Customer service is superb. Images show first prints of a spool holder downloaded from thingiverse: thing 2248798 Last image shows how I used the rubber bands from the stepper motors to provide an easy method to keep cables out of the way. As I mounted the motherboard at the back of the machine I had to add a washer between the frame and the case to avoid the bed hitting it when zeroing the Y axis.
4 Jul 2018 14:27
Shipping Canary Islands through the store fast (dhl, Post) seamless. the manual assembly after the pdf Is near light no error commit stand collar.
4 Jul 2018 03:52
very satisfied for that price
4 Jul 2018 00:33
Good store. Quick reply. Fast delivery.
27 Jun 2018 14:19
Not fully assembled yet but looks good quality
24 Jun 2018 06:35
3D printer is as described on the website. Express shipping was Amazing!! Ordered on Monday, and received in U.S. by Friday.
22 Jun 2018 23:35
Very rapid delivery, well packaged both shipping protection and individual labeled bags of fasteners. Brilliant communication from supplier with a response within 2 minutes on a Saturday afternoon. in process of assembly at moment.
22 Jun 2018 10:18
Excellent. Fast delivery, excellent price. Absolute satisfaction. Thanks.
21 Jun 2018 01:26
Kit de très bonne qualité. Guide de montage bien documenté. Pressé de tester la machine. Vendeur très réactif. Délai de livraison surprenant !
17 Jun 2018 21:21
Очень быстрая доставка. продавец общительный.
16 Jun 2018 23:33
Я с данным станком впервые. Собрал но еще не печатает как нужно, на стадии калибровки. Доставка быстрая. За 6 дней в Новосибирск до подъезда. Во время сборки лучше пользлваться ПДФ ФАЙЛОМ а не видео. Там лажа какая-то. Продавцу спасибо за быструю работу.
7 Jun 2018 02:21
Super fast delivery - 6 days from German warehouse delivered by courier. Good packaging,, all looks good all parts are either acrylic or injection molded. Hotend is PTFE lined. Bundled filaments are "transparent" and white PLA.
6 Jun 2018 10:32
Посылку получил, упакована качественно, заказывал отправку из России, но все наклейки китайские. Продавец общительный, пока проблем не было. Комплект в норме... До города посылка дошла быстро, а потом начались выверты службы доставки и два квартала посылку доставляли полторы недели ещё и права пытались качать, очень плохое впечатление от этой конторы... Но это в вину продавцу ни как не относится, просто описал наш - ненавязчивый сервис... Принтер не собирал, пока не до него...
5 Jun 2018 11:46
товар получил. комплектность соответствует. работу не проверил
5 Jun 2018 04:56
안전하고 빠른배송 감사합니다 볼트 몇개 불량이지만 대채합니다
2 Jun 2018 04:15
very good Seller, fast shipping all OK
2 Jun 2018 03:38
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