Product Name: Metoo Doll
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (32)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
21 Jul 2018 06:48
Wonderful bunny. Shipping 2 weeks to MO
20 Jul 2018 13:26
very good!!! arrived in 1 months looks exactly as picture very good quality it came with bag good like a present
19 Jul 2018 09:20
Product as expected. Great quality.
18 Jul 2018 15:31
IS just beautiful and same as described, without defects and the material is excellent. Super recommend
17 Jul 2018 23:51
пришёл enough goods. петербурга st from ordered. шёл 14 days. toys quality good. дочка very satisfied.
17 Jul 2018 14:32
doll very cool, nicely made. recommend
17 Jul 2018 11:20
so nice and made perfectly
16 Jul 2018 09:31
labai gražus zuikutis, kokybiškai pasiūtas. ir dar gavom dovanų maišelį prie lėlės.
16 Jul 2018 08:42
wonderful toy, ньюансов without.-super fast shipping одессу parcel arrived in 13 days after payment
14 Jul 2018 13:47
very delicate, but i recommend not for babies because the seams are very thin and the baby can pull and unpick.
13 Jul 2018 11:49
marvelous! loved and'll buy more soon!!!
13 Jul 2018 10:53
selling wholesale thanks. free shipping 15 days arrived figment. It quality nice doll.
13 Jul 2018 06:13
lovely loved the way you fancied
13 Jul 2018 03:04
shipment dotarła quickly. :) all ok and comply with description
12 Jul 2018 11:30
12 Jul 2018 09:03
very nice !
11 Jul 2018 03:43
live very nice, workmanship superb! recommend
10 Jul 2018 15:04
perfect, conforming described!
10 Jul 2018 15:02
9 Jul 2018 13:41
everything is fine! I will order yet)
9 Jul 2018 12:23
gorgeous... loved, arrived in one month. price wonderful and optimal quality.
9 Jul 2018 08:58
the doll is beautiful, quality and no smell some. arrived fast.
9 Jul 2018 08:24
beautiful toys. доче like it very much.
3 Oct 2017 23:13
perfect. lovely. matches set
2 Oct 2017 22:10
21 Sep 2017 09:13
loved the doll
1 Sep 2017 03:41
Great doll, for a gift! detailed review did not work, maybe not unpacked, but to look decent! very nice, nice color. delivery fast.
31 Aug 2017 14:17
Very good quality!
27 Aug 2017 08:29
21 Aug 2017 00:12
Fast delivery, good quality! I recommend
15 Aug 2017 07:13
The dolls were a lot smaller then I had thought, but they are super cute. They came to Canada within two weeks of purchase. Very happy. Thank You :)
22 Jul 2017 18:10
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